Project Management P&G in India Case Study Help

Project: P&G in India

Description: Procter & Gamble (P&G), established in 1837, is a multinational
company and one of the largest consumer packaged goods companies in the world, providing personal care products, cleaning agents food and beverage. It operates in 80 countries with 129,000 employees worldwide. In 2014, the company reached revenues of $82.6 billion. The company has one of the largest and strongest portfolios of trusted brands, including Pampers, Tide, Ariel, Always, Pantene, Charmin, Downy, Lams, Crest and Olay. P&G has two operating divisions called Global Business Units (GBU): Beauty Grooming and Household care. Each GBU is meant to define and drive its strategy  through the understanding of the consumer needs.
The P&G market is organized geographically: North America, Western Europe,
Central/Eastern Europe, Middle East/Africa, Latin America and Asia. You work in a Project Team, for the Global Business Services Department, in charge of helping GBUs to better answer consumer needs by providing: retailer knowledge for
each market, innovative business plans for each country, technology and processes.
After months of political gridlock, at the end of 2014, the Indian government approved the entry of large international supermarket chains into the country’s retail sector. But there are some issues to be considered: retailing competitors (Carrefour, Tesco, Wal-Mart,…), and the local retail traders (vigorously opposed to compete with foreign giants, pressing the government to establish entry barriers).

In this scenario the required skills are following: International Strategy; Project
Management; Retailing; Emerging markets; International Negotiation and Sales +
Marketing. Since this is a strategic market for the company, the P&G Board has
assigned your Project Team to organize all the work to be done to deliver: a project plan including scope, milestones, resources, risks and stakeholders involved, to perform a report about a Hypermarket Channel Strategy in India. The initial P&G Board requirements are:
– Ensure that the Indian regulatory framework allows the entry of P&G products
in large international supermarket chains.
– Ensure that there is enough market size for the entry of P&G products and
competitors.
– Ensure the need (or not) for adaptation of P&G products to the Indian market
and the buying behavior.
– Ensure distribution channels and local logistics centers.
– Ensure the need for specific marketing programs for the Indian market.
– Identify the resources required to launch this internationalization strategy,
costs, schedule, potential risks and stakeholders.

As a Project Manager, answer the next questions for the development of an
Internationalization Strategy for P&G in India:
a) What are the most important stakeholders of this project and the critical
success factors?
b) What are your estimation of time and your estimation of human resources
(and profile of your project team) to perform this project?
c) How would you organize all the work to be done of this project?

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Case Study Help On BSBPMG512 Manage Project Time

A                                                                                    .

the provided scenario and templates as a guide, complete a Work Breakdown Structures (WBS) activity resources estimation and Statement of work for the scenario project. large state government department sought the design and establishment of:

  ■ An intranet facility within and across the department to enable internal communication and reporting.

  • A secure online facility to enable communications with other departments.
  • A portal to enable access to specified areas of department functions/information.

■   A reporting system that would enable costing to be calculated on a user pays basis for external.  users- this part of the system includes an extensive database of contracted organisations, including their funding arrangements with the department. head of the department approached Roseville International to provide a submission that would a business case for development and implementation of such a system. of the client government department had a newly elected minister who was required to sign off on the proposal on the finished product and required reporting. The minister was under intense pressure as the time reduce the budget deficit and to report increased efficiencies. The invariable bought resistance and see that it improved existing arrangements, as well as other end users of the system external to the department. They also needed to be consulted about the specifications for the new system.

Time Frame

The project ran for 12, months and included the design, development and implementation of equipment and infrastructure, trialing and training of all users. The time frame was very tight and a key issue was seeking and incorporating feedback from end-users, at a time at which they were unfamiliar with the product.

Project scope

Since no one internally seemed to have the capacity to understand or scope the requirements for the system, specifications were left fairly open. Relying on Roseville to provide what it believed to be the best fit solution to the problem: to increase efficiency across the organization.

The project team

Roseville International agree to pull together a consortium that include three other companies as subcontractors: Netcom, Newcomb and Style

  • Roseville international provided the program manager and three of its 20 staff assisted in project
  • Newcom specialised in designing system architecture and troubleshooting. It had just picked up several large contractors in Asia and was experiencing a substantial demand on its resources do needed to recruit additional staff to provide the technical expertise to the project.
  • Newcomb was a small but vibrant company which undertook all the communication and consultation activities with stakeholders and the end users of the system throughout the project and provided training to them in the latter stage of the project,
  • Style Specialised in data management systems and designed, installed and piloted software
    It was also responsible for procuring all requires hardware and software.

Project communications:

Managing project communications across the team was carefully considered since the team members were located in different states and each one had substantial existing business commitments.

Throughout the project, team member’s struggled with implementing the communication process agrees in the original communication plan.

Despite this the project was able to come in on time, but did require some minor modifications to the scope on the final product to accommodate changes in technology between the beginning and end of the project.

  1. What should include in a work breakdown (WBS) structure include in order to enable effective planning and control?
  2. Define Critical Path Method (CPM) and mention the process of identifying it.
  3. Explain various project estimation tools and techniques to determine task duration and resource effort.
  4. What are general procedures for managing project baseline and variance?
  5. Define project life cycle and explain each phases.
  6. Describe various time management methods along with their benefits and limitations.
  7. What are the key tools for project scheduling? Provide an example of project scheduling.

How can you get feedback from the stakeholders on the progress of your project in relation to time management?

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3410ICT Case Study Analysis Homework Help

A written analysis (3410ICT 2000 words; 7101ICT 2500 words) of complex ethical problems similar to those which you might encounter in the IT industry. Using the Ethical Decision Model as outlined in the textbook, analyze the situation and arrive at a rational, evidence-based course of action. Your reasoning should be made clear (show how you arrived at the decision, don’t just present the decision). You should make reference to the Normative Ethical Theories (as outlined in text) as part of your analysis. You are free to mention any other content from the text that you see fit to use.

To help you understand the task:

Analyze the case study, making use of the Ethical Decision Making Model as provided in the text book. Your analysis should include the points of view of the main characters.
Synthesize the findings of your analysis into a prioritized set of conclusions for each of the main characters, and
Evaluate and present your conclusions to determine what would be the ethical course of action for the characters?

 

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Part 1:

Hullaballoo.com is a recent arrival in the highly competitive on-line news business. The business is (a) registered and (b) website hosted in a country that does not recognize international law governing such matters as privacy protection, censorship etc. Jimmy Olsen is a recent graduate of IT on the look-out for a job. He sees an ad for a web-developer and applies.

Hullaballoo is looking for someone to work remotely on developing the newspaper’s website. Jimmy is successful in securing the job; the pay is above average for a 25 hour per week commitment working virtually. Everything seems good, at least on the surface. Purveyors of Fake News. Before long, Jimmy realizes that Hullaballoo’s journalistic standards are low. Stories are published that at best lack the proper fact-checking. At worst, they are blatantly false. They peddle fake news with clickbait headlines ranging from, “the Pope endorses Donald Trump” all the way to “Hilary Clinton is running a child sex ring out of a pizza shop.” Jimmy is uncomfortable with being part of putting misinformation into the world, but he needs the job, so he swallows his concerns and carries on with developing the website as a vehicle for fake news delivery. The Sinister Parent. Jimmy decides to do some digging into Hullaballoo’s background. A talented cyber-sleuth, before long he discovers that his employer is owned by a multi-national Marketing company with clients ranging from political parties (particularly when running election campaigns) and advertising agencies in the business of selling consumer goods and services. Now the context of the fake news stories comes into focus. Hullaballoo is paid to generate positive publicity for their client and negative publicity for the client’s competitor.

Jimmy notices that some of the news stories make favourable mention of the same companies who buy advertising with them. He learns that this practice is called “Native Advertising” where an advertisement masquerades as a news story. Native advertising is largely a response to more and more people using adblockers on their web browsers. Don’t Fear the Reaper. Hullaballoo’s parent company has created an integrated database that receives demographic information from its diverse subsidiaries. There are twenty other on-line publications across a wide variety of interests and sectors that belong to the group and which contribute to this growing demographic database known in-house as “The Reaper”. This detailed demographic information is very valuable as it allows advertisers and marketers to conduct highly targeted campaigns. Jimmy is put to work customising Hullaballoo’s website to get people to sign up for a free subscription and receive a daily newsletter or weekly digest.

But the sign-up web-form asks for much more detailed information than they need for a simple newsletter subscription. In addition to a verified email address, It asks for people’s age, gender, marital status, how many in their household, interests & hobbies, the postcode for where they live, annual income. They cannot complete the subscription unless all of these are provided. This is explained by a simple statement to the effect that this information helps Hullaballoo to tailor their newsletters to people’s interests. Informed Consent? What is not made clear is that this demographic information goes into a centralised database (Reaper) where it will be used over and over and even sold to third parties to use at their own discretion.

Buried deep in the Terms & Conditions – a 2000 word legal document that the user must click “Accept” to proceed – is that “Hullaballoo reserves the right to sell information to third parties at their sole discretion”. Apparently this satisfies the legal (but what about ethical?) requirement for informed consent. Jimmy raises his concerns with his boss but is told “don’t worry about it – standard boilerplate text”. He suggested that it would be better to state clearly that by entering their details, the information might subsequently be used to contact people about deals and offers. He said this was the better way to do informed consent. His boss said “better? … better for who?” Jimmy was directed to put the information in the legal notice.

Hacktivism. Later that year, the Reaper database is hacked and downloaded – complete with 129 million records of people from 53 countries. Not long after the chatter on 4chan-Anonymous makes it known that the database can be acquired for Bitcoins equating to 20,000 US Dollars.

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SWOT Analysis Homework Help

SWOT Analysis

A) SWOT analysis

The SWOT of a company speaks of the strength, weakness, opportunities and the threats that a company is likely to face in the long run of its operations (Pickton et al. 2008). Analyzing the internal and the external market of Best Pearls, the external and the internal conditions can be best analyzed by using the method of SWOT. In keeping with the factor of strength it can be stated that the reputation, brand image and the natural techniques of making are the major advantages of Best Pearl. The weaknesses can be stated to be the continuous recruitment of new staff, the absence of Human Resource Information System (HRIS), and the improper communication between the staffs at the different showrooms. The company has the opportunity of expanding its business to the other parts of the country. At the same time, it can increase the number of showrooms and also go international. The context of threat can be discussed with reference to the competition the firm is likely to face from the peers. The threat of market price, availability of raw materials is also present.

Table 1: SWOT analysis

Source: Author

  1. B) HRIS and its importance

The human resource information system or the HRIS is software that provides the scope of online data entry, tracking of the data and the information, the requirements of the human resource, the management of the system of payroll and the other accounting and transaction details of the company (Kovach et al. 2002). The HRIS is different for different companies. They come as packages that are taken up by the companies as per the needs and the requirements of the organization. The HRIS helps in the management of all employee information; reporting and the analysis of the details; the management of the guidelines and the circulation of the same amongst the employees; complete integration with the payroll; keeping a track of the applications and the management of the resumes (Sabrina, 2014).

The implementation of the HRIS pan in Best Pearls will be useful to tackle the growth of the employees and their details. It will also be a useful tool that would be keeping the track of the training, the pay hikes, the management of the key employees, the training and the payment schemes. The work of the HR department will be made far easier if the system of HRIS is implemented in the organization. An effective HRIS will be able to provide information about anything that the company would need to track about the employees (Mondy et al. 2005). The software can be easily customized based on the needs of the organization. Not only for the company, but also for the employees, the HRIS will be an easy communication mode. The employees will be seldom able to update all the details about themselves and the changes can be updated instantly. Best Pearls has a continuous requirement of new staff and receives many applications. The implementation of the HRIS will make the process easier for the HR department.

  1. C) Reviewing the process

There are certain steps which are required to be followed in order to set up the perfect working of the organization. Each organization has its own rules and regulations. These regulations are however made in keeping a note of the employees and the management so that both the ends are benefitted.

  1. While the policies and the procedures are being made, the HR manager is the prime one responsible for the course of action (Bas, 2012). However the person needs to discuss the same along with the senior staff members and the board of the company. As stated the rules, policies and the regulations of the company need to be such that they cater to the needs of the employees. It has to be kept such as manpower is the biggest tool of business, and the term of employee satisfaction has taken the front seat.
  2. The policies and the procedures could be sent to the staff via email and a specific training session could be held for the new as well as the existing staff of the company.
  • The reviewing of the entire process should be well planned, so that the employees are not bothered by the regular change and neither do the rules turn obsolete.

TASK 2

Recruitment procedures

  1. Job analysis
  2. Entry level trainees (4)
  3. Executive assistant
  4. Business development manager
  1. Job description
  2. Getting trained about the job and the quality of product; to learn the entire thing fully.
  3. To assist the heads in the work
  4. To develop the business and create new prospects for further advancement.
  1. Job vacancy advertising
  2. Based on qualifications, recruitment of fresher.
  3. Experienced in the stream of jewels and pearls specifically.
  4. Highly experienced professional with sense f business development
  1. Receiving applications
  2. Relevant candidates who match the criteria and are eager to learn.
  3. Suitable candidates to be sorted and the best to be shortlisted.
  4. The best of the lot to be taken in.

Selection procedure

The applications received from the candidates are to be sorted out and the best amongst them are to be called for interview (Marsden, 2004). The selected candidates are to be intimated through email and letters. They are supposed to undergo the process of documentation that is the verification of the documents. The candidates are required to give a minimum of two references who could be a guide to the company about the nature and the manner of the candidates.

Induction procedure

The process is important to make the employees comfortable with the new system of work and the environment they are supposed to be in (Mondy et al. 2005). it involves the process of documentation and talking to the employees, introducing them to their departments and the existing employees.

TASK 3

Recruitment procedure

  1. A warehouse manager is required in Best Pearls for one of the company warehouses.
  1. Job advertisement

A warehouse manager is required by Best Pearls for one of its warehouses in Sydney. The manager has to take care of the people working, supervise the work going on and also keep a record of the components of the house. The manager needs to be a qualified graduate with experience in the field of supervisory activities.

  1. E-mail
  2. Dear applicant,

With reference to your application for the post of warehouse manager at Best Pearls, you are hereby requested to appear for an interview with us on Monday 2nd February, 2015 at 9 A.M. You must be carrying a copy of your resume, along with the documents for review. Please carry a copy of this email as a reference. The dress code should be kept formal.

Wish you all the luck

HRM

Best Pearls

Sub Sea Adventure Case Study Homework Help

A case study of Sub Sea Adventure

Introduction

The Activity is meant to improve the business operation by adding efficiencies and removing drawbacks and errors that are consistently on the rise. Therefore the main motive is to provide training to the employees of the Sea Scuba Adventures so that they can manage business in a better way and remove errors that were increasing. Along with that their customers were also provided training and assistance so that they can make maximum use of the online facility to book for the required service and even select their slot for scuba diving. The outcome will be online reservation for the business and better handling of business operation which will result in increasing profits earning and better management for the company.

The PID of the Activity Start Document will help in understanding the scope and objective of the Activity. Also an outline of the whole Activity and the process of Activity management process will be initiated.

Activity scope

The Activity scope is to provide training to the employees of the company so that they could learn, understand and apply the new information system that will be applied for upgrading the business operation. The method used will be Arrangement of prototype for the system, screes for forms and manuals for recording training process.

These way efforts will be made to improve the business efficiency and effectiveness through adding skills to the present employees so that they can faster manage work and achieve high success and gains for the organization. Thus time wastage, mishandling of bookings and addition to confusion will all be avoided. An integrated business process that handles all types of booking from all three shops will be therefore be achieved so that the customer can be handled well and the business operation can achieve higher level of effectiveness and gains.

The Activity scope thus includes the addition of the information system in the regular business operation so that the employees can easily manage work through improved system of online booking. This will give them enough time to handle clients and arrange slots and plan accordingly. On the other hand the customers will be facilitated with the online booking facility which can avail from anywhere they want to. This will help in increasing the business output and gains and allow the company to increase business efficiency and therefore earnings from it.

Activity approach

An Agile approach will be used for completing the Activity so that the Needs of the stakeholders will be identified and the business Needs will be fulfilled. The university consultants will offer prototype of the original system so that the clients can practice its usage and learn to make it more beneficial task for them.

The methodology using Agile approach will actually help in consuming lesser time with the minimum cost expenditures. Efforts will be made to keep clients and end user participate in the training process so that they both can learn, understand and apply the advantage of new technological inputs.

Four Stages of the Activity will be made in the following format.

Stage I: Activity start.

Stage II: Data collection.

Stage III: Identifying and preparing for the training Needs.

Stage IV: Applying training.

Also the eight working hours and weekend holidays will be considered while framing the WBS or Work Breakdown Structure so that the most desired outcome is achieved in the end of the Activity.

Work Breakdown Structure Duration in days.
1.      Activity
1.1.   Stage1: Activity Start
1.1.1.      Creation of PID 2
1.1.2.      Meeting on Activity start and signing up PID. 1
1.2.   Stage 2: Data Collection
1.2.1.      Need Analysis
1.2.1.1.            Interview Stakeholders 3
1.2.1.2.            Examination 2
1.2.1.3.            Arrangement of Need analysis document 2
1.3.   Stage 3: Arrangement of Training Materials
1.3.1.      Receipt of prototype system 5
1.3.2.      Activity Planning 2
1.3.3.      Activity Scheduling 2
1.3.4.      Resource Planning 2
1.3.5.      Preparing manuals 10
1.3.6.      Preparing help documents 10
1.3.7.      Preparing for frequently asked questionsFAQ 5
1.3.8.      Reviewing of the documents 3
1.3.9.      Uploading the manuals and help document on the website. 1
1.4.   Stage 4: Training
1.4.1.      Training session to the staffs
1.4.1.1.            Offering training and assistance to each site
1.4.1.1.1.                  Introducing to the system 4
1.4.1.1.2.                  Participation in acceptance test. 2
1.4.1.1.3.                  Checking for problems with the employees. 2
1.4.2.      Providing online help. 6 months

Resources

The resources of this Activity are,

Resource Number of Resource Charge/hour
Activity manager 1 $185
Business researcher 1 $125
Technical writer 1 $95
Trainer 3 $125

 

Other needs that will be supplied include the followings.

  1. Laptops for the team so that they can easily convey the training material to the clients.
  2. Upgraded software to support the training session.
  3. Prototype software to help understand and assist the usage of the new system of online booking.

The Activity overview report is as follows.

Activity overview is therefore 0%.

The start activity over is between Sun 2/15/15 – Tuesday 11/24/15.

Resource Overview reports are,

Work Status:

The percentage work done by all the work resources can be displayed as follows.

The resource Status is stated as below.

Name Start Finish Work remaining in hours.
Activity manager 2/15/15 4/29/15 72
Business researcher 2/18/15 2/26/15 56
Technical writer 4/30/15 6/8/15 224
Trainer 6/9/15 6/18/15 64

The Work status for overallocated resources can be displayed as follows.

Surplus work assigned to over allocated resources can be stated as below.

Budget

Cost status for work resources are as follows.

Cost distribution can be depicted as below.

Cost Details are stated as below.

Name Actual Work (in hours) Actual Cost ( in $) Standard Rate (per hour)
Activity manager 0 0 185
Business researcher 0 0 125
Technical writer 0 0 95
Trainer 0 0 125

Cash Flow can be stated as below.

Resource Cost varience:

Name

Cost (in dollars)

Baseline cost

Cost varience.

Activity manager

13,320

0

13,320

Business researcher

7,000

0

7,000

Technical writer

21,280

0

21,280

Trainer

8,000

0

8,000